Trusted third party as a key actor for privacy protection in e-ticketing
European directive 95-46 is offering protection based on anonymisation of personal data which is not satisfactory because it cannot be implemented extensively and verified accordingly. Mediation of a trusted third party acting as an ombudsman seems the way to introduce privacy protection in a way which is compatible with citizen needs as well as e-commerce requirements. As an example, e-ticketing domain may need to have a third party in charge of managing traveler’s personal data and issuing certified pseudonyms for other business partners of transport operators. With this approach it seems that traveler personal freedom could be guaranteed while allowing e-service development. Such mediation may be a good example of safeguard for democracy in a digital age.